- Warranty Policy
1. Scope
heatbit Miner acts as authorized distributor. Manufacturer warranties apply; heatbit Miner does not provide independent warranty unless stated.
2. Manufacturer Warranty Coverage
Warranties vary by product; typical coverage: defects in materials and workmanship. Details in Manufacturer documentation.
3. Filing a Warranty Claim
- Contact [email protected] with order number, product model, serial number, and issue.
- We coordinate RMA with Manufacturer.
- Do not return items without RMA.
4. Shipping for Warranty
Customers responsible for shipping unless Manufacturer covers costs.
5. Remedies & Turnaround
Manufacturer determines repair, replacement, or refund. Turnaround times vary.
6. Exclusions
- Damage from misuse, unauthorized modification, or acts of God.
- Products sold as-is, refurbished, or final sale.
7. Transferability
Warranty transferability depends on Manufacturer; check documentation.
8. Defective on Arrival (DOA)
Notify within 7 days; we assist with DOA claims.
9. Limitation of Liability
heatbit Miner is limited to distributor role; not liable for Manufacturer obligations.
10. Legal Rights
Statutory rights under consumer protection laws are not affected by this policy.