1. Scope

This Shipping Policy applies to all purchases made through heatbit-miner.org. By placing an order, you agree to the terms below.

2. Shipping Methods and Carriers

We ship internationally using DHL, UPS, FedEx, and specialized freight partners. Options appear at checkout.

3. Processing Time

Orders processed within 1–2 business days after payment. Peak seasons may take longer; delays communicated by email.

4. Estimated Shipping Times

• Standard International (air): 5–14 business days*
• Express (DHL/FedEx): 2–7 business days*
• Freight/LTL (large equipment): 7–21 business days*

*Excludes customs clearance or unexpected carrier delays.

5. Shipping Costs

Calculated at checkout. Customers pay customs duties, import taxes, and fees where applicable.

6. Tracking & Notifications

Tracking provided via email; allow 48 hours for updates.

7. Delivery and Risk of Loss

Title and risk transfer according to shipping terms. Notify us within 7 days if declared delivered but not received.

8. Damaged or Lost Shipments

Inspect shipments. Report damage or missing items to [email protected] within 7 days.